Shipping
Standard shipping is complimentary within the United States. Orders are prepared within two business days; tracking is provided when a study leaves our facility.
Client services
Shipping
& returns
Returns
Unworn pieces with original tags may be returned within 14 days of delivery. Final-release and marked final-sale pieces are not eligible.
Exchanges
To preserve inventory accuracy, place a new order for the desired size and return the original piece separately.
Support
Contact service@ruowear.com with your order number. Full production policies will be finalized before the first release.